User accounts should be
set up for each person in your organization. A user account includes separate,
password-protected e-mail and file storage areas.

If this is the first
time you are setting up user accounts for your organization, you will need
to establish what your naming convention will be. Let's assume you've decided
that the account name should consist of first initial and last name. So,
if you have an employee named Fred Frog, Fred's user account would be
"ffrog". Assuming your domain name is tofu-dog.com, Fred's e-mail address
would be "ffrog@tofu-dog.com". Fred's file directory on the
server would also be named "ffrog". There are
some basic rules built into the server as to what constitutes a valid account
name. The account name must contain only lower-case letters and numbers
and should start with a lower-case letter (not a number).

User account names are limited to twelve characters to maintain
consistency with various versions of Windows. Longer names can be created for
e-mail through the Pseudonyms panel.
For your information, pseudonyms of "firstname.lastname" and
"firstname_lastname" are automatically created for each account.

In the "User Accounts"
section of the server manager, you will see a list of your current accounts.
If you haven't already created any accounts, select "Click here"
and fill in the requested information - the account name (the part of the
e-mail address that comes before "@"), the person's name, address, department, company
and phone number. As a convenience, the defaults that you entered
in the "Directory" section of the server manager appear each time you create a new
account. You can, if necessary, modify the information for each user as you create the
account.

From the list of user
accounts, you can easily modify or remove a user account (by clicking on "modify" or "remove" next to the user name) or set the user's password.

User accounts are locked out and cannot be used until you set the
initial password for each account. As a reminder of this, user accounts appear
in red until the password is changed. (In the example shown here, the administrator
has not yet changed the password for user "Sally Salmon").

Note

If you want someone to have an e-mail address at your company, but want the messages forwarded to another external e-mail address, you can create the user account but set the e-mail delivery option in the user account to Forward to address below and enter the external address. If you leave the user account locked out, the user will not be able to access services on your server, but the e-mail will be delivered to the external e-mail address.

11.1.2. Changing User Passwords

Once they have an active account,
your users can set their own passwords by accessing
the user-password URL. They do this through their web browsers by visiting
the URL www.yourdomain.xxx/user-password (where "www.yourdomain.xxx"

is the web server name you entered into the server console).
The staff at The Pagan Vegan would visit the URL www.tofu-dog.com/user-password.

To make the change,
a user would enter his or her account name (the characters before "@"),
the old password and the new password (to ensure accuracy, the screen asks
for the new password twice). Note that changing the password for a user in the
server manager overrides any previous password entered by your user. Therefore,
when a user forgets his password, simply reset it in the server manager.

	Note
	There is no way for the administrator to recover a forgotten password for a user. All they can do is set a new password for the user.

By default, there is no size limit on the files a user may store on the
server or the amount of e-mail he or she may receive. However,
if you wish to limit the disk space a particular user account can use, you may
do so on the "Quota management" panel in the server manager. As shown
in the image below, you will see a list of user accounts, the actual disk
space they are using and the quotas, if any, set for that user account.

	Warning
	Note that the quotas apply to all files that a user stores on the server. This includes not just their home directory, but also all files that they may put into any of the i-bays.

There are two quotas that can be applied to each user account:

Note that if the user account exceeds the "Limit with grace period" for
seven consecutive days, the account will be treated as if it exceeded the
absolute limit and will no longer be able to save files or receive e-mail.

	Important
	E-mail for the user account is not lost! It is held in the delivery queue and will be delivered to the user when their disk usage drops back below their absolute limit (or the "limit with grace period" if they were locked out due to seven days above that limit).

By selecting "Modify..." you are able to set a
quota (in Megabytes) for a particular user account. Note that you do not have
to set both limits for a user account and can choose to
set only one of the limits.

If you set a limit and later wish to disable the
quota for a given user account, all you need to do is set the limit to "0".

This screen allows you
to create, remove or change user groups, which are simply lists of people
with a shared interest - for example, they work in the same department
or are collaborating on a project. The user group function serves two purposes
in the SME Server: it permits e-mail to be sent conveniently
to a group of users, and it allows the system administrator to associate
groups of users with a single information bay (i-bay).

Creating a new group is a simple three-step process. You enter the group name (as with
account names, these should begin with a lower-case letter and consist
only of lower-case letters and numbers), followed by a brief description.
Finally, check the boxes next to the names of the users
who should be associated with that group.

	Warning
	When you create a group, you are required to assign at least one user to that group. If you fail to do so, the group will not be created and you will receive an error message.

After you add (or remove) a user account from a group, the user must log
out and log back in for those changes to take effect. Until the user does so,
he or she will still have their old group membership information. For
instance, say that you create a new group "sales" and assign user "ffrog"
(Fred Frog) to that group. You then create a new i-bay called "salesinfo" that only the

"sales" group can access. Fred Frog is still logged into a Windows PC and now tries
to connect to the new i-bay through Windows Explorer. He will receive a
permission-denied error. He must log out of windows (he does not need to
shut down or reboot, just log out) and login again. Now he should be able to
go through Windows Explorer and access the "salesinfo" i-bay without any
problem.

Any user who has an account on your SME Server will be able to
receive e-mail sent to that user ID. For instance, if you have a user named Fred Frog
with the user account "ffrog", his primary e-mail address will be
"ffrog@mycompany.xxx".

Likewise, when you create a group account, that group account name functions as an
e-mail alias, so that messages addressed to the group ID will be
sent to all members of the group. If, for example, you create a group called

"sales", messages to "sales@mycompany.xxx" will be distributed automatically
to all members of that group. As you add and remove members to the group,
your server automatically updates the e-mail alias.

In addition to user and group accounts, however, your server also
automatically creates several pseudonyms .
For instance, for each user account, the server
creates two separate pseudonyms using the first and last names of the user. These two pseudonyms are in the form of "firstname.lastname" and "firstname_lastname". Hence, when
you create the user account "ffrog" for a user with the name Fred Frog, he will also be
able to receive e-mail sent to "fred.frog@mycompany.xxx" and

"fred_frog@mycompany.xxx".

Additionally, your server creates a special pseudonym called "everyone"
that includes all user accounts on the system. Two other pseudonyms, "postmaster" and "mailer-daemon"
are created pointing to the "admin" user.

If you wish to modify or remove any of these pseudonyms, or create new ones,
you can use the web panel found under the "Collaboration" section, as shown
below.

	Note
	The special pseudonyms of "everyone", "postmaster" and "mailer-daemon" will only be visible after you have either added a user account to the system or have added a custom pseudonym. Until that time, these three pseudonyms are there, but will not be visible on the Pseudonyms web panel.

As noted on the screen below, there are some restrictions on the
text content of the names. Pseudonyms can be linked to existing user or group
accounts. In the example shown, a pseudonym for webmaster

is being set to point to ffrog.

The i-bay (information
bay) feature of the SME Server is a simple, very flexible
and powerful way for you to share information with others. It is a rich
enough feature that we've devoted an entire upcoming
chapter to discussing i-bays.

When you are supporting
multiple domains on a single server, each domain being served is referred
to as a virtual domain. (The strict definition of virtual domain is when
a single IP address is shared between multiple domains.) When you create
a virtual domain using this section of the server manager, your SME Server
will be able to receive e-mail for that domain and will be able
to host a web site for that domain.

To create a virtual
domain, fill in the domain name and a description of the site. You then
tell the server where to find the content for that domain - it can be the
same as your primary web site, or you can create a new set of web pages
and store them in one of your i-bays. Clicking the arrow in the "Content"

field will show you a list of your current i-bays and allow you to make
a selection. This feature allows you to host multiple web sites from a
single server.

Be aware that you can point the virtual domain to either the
primary web site or to one of the
i-bays. You cannot point a virtual domain to a
subdirectory that you simply create inside of the primary web site file
area. You need to use an i-bay instead.

	Note
	When you are entering the name for the virtual domain, you should supply the fully-qualified domain name. This is the full name of the domain, including any extensions like ".com", but without any prefixes like "www" or "ftp". For instance, you can create a virtual domain by entering "tofu-bird.com", but not by entering "tofu-bird" or "www.tofu-bird.com".

Once you have
created a virtual domain, your server will be
automatically configured to answer to web requests for
www.domainname.xxx and will accept e-mail for your
virtual domain as well.

Important

While the server is prepared to offer web and e-mail services for this virtual domain, there is one more step that must occur. In order for users on the Internet to successfully connect to your machine using the virtual domain, you will need to work with your ISP or whoever controls the DNS entries for your virtual domain to have the appropriate DNS entries pointed to the IP address of your server. For instance, your ISP will need to configure an MX record for the domain in order for you to receive inbound e-mail to that domain.

This link will take you directly from the server manager to the online
user guide available at
http://contribs.org/modules/phpwiki/. Note that you must be connected to the Internet to read the online user guide.

If you already have
a customized web site, you should not use this section, since it will overwrite
your index.htm file.

If you do not have a
customized web site and wish to create your starter home page, simply fill
out the appropriate fields. This will create a basic home page that you can
visit by entering your domain name for your site,
http://www.yourdomain.xxx, in your web browser. Note that, as previously explained, there is typically a
delay of one or more days before your ISP publishes your domain address
records. On your local network, you can use "http://www/" to view your starter
web site.

At any point in the
future, you can replace or revise your starter web page by replacing or
revising the files in the html directory on your server.
The html directory for your web site can be accessed using Windows file
sharing. Ensure you are logged onto your network using the
admin name and
password and then use file sharing to go to the server. Select the
"primary" share and then select the

"html" directory.

Accessing administrative areas of your server
via Windows file sharing: To access
administrative
areas of your server using
Windows file sharing, you must be logged into your network as "admin" with
the server system password. This applies particularly to the NETLOGON share
(where you can edit the netlogon.bat file), the
Primary share (where the main web site is stored) and any
i-bays that are writable only by the user admin.

Each i-bay has three directories - html,
files and
cgi-bin. Each directory is briefly outlined below:

Generally, you can think of the html directory as
the place to put all files, images and documents that you would like to be
accessible through the web. The files

directory is for all files that you want people to access through FTP or
regular file sharing. Note that you can have as many subdirectories as you
wish underneath either html or
files but you cannot create additional directories at the
top level of the i-bay.

Note

If an i-bay is set for no public access via web or anonymous ftp, users connecting to the i-bay through Windows or Macintosh file sharing will see only the contents of the files directory. However, if the i-bay settings are later changed to allow public access through web or anonymous ftp, users will then see the top-level directory of the i-bay with the three subdirectories of html, files and cgi-bin. The items they were used to seeing before will now be found in the files directory.

You can access the contents
of an i-bay using a web browser, Windows file sharing / AppleTalk, or FTP.

In the next few sections, we will take a look at some examples
of i-bays that have been created by our hypothetical catering and event-planning
company, The Pagan Vegan, to demonstrate their capabilities.

No matter how you are going to use an i-bay, the process of creating an
i-bay starts by clicking on the "Click here" link at the top of the
Information Bays panel in the server manager. You will be presented with the
form shown in the image below.

You now need to fill out the form providing the information and making
the choices described below. Note that the ftp access described below can be
overridden by the FTP access limits setting
on the Remote access panel of the
server manager. If you choose to "Disable public FTP access" there, ftp
access for individual i-bays will not be allowed, even
though you will appear to be able to enable it from the
i-bay configuration screen.

Once done filling out the form, click the Create
button and the server manager will create your i-bay. If you wish to change
these settings at any later point, you can click on Modify...

next to the i-bay name in the information bays panel of the
server manager.

At any point in time you can modify the attributes of an i-bay (except
for its name) by clicking on the "Modify..." link next to
the i-bay name on the "Information bays" panel of the server manager. For instance, you
can easily change the description, group ownership, and access methods.

There are, however, a few items to be aware of when modifying i-bays:

Outside of those concerns, you can modify the i-bay as often as you
wish. If you wish to change the actual name of the i-bay,
you will need to remove the i-bay and create it again. (Note that this will
delete the contents of the i-bay, so make sure you have
backed up the i-bay data before you remove it.)

"The Pagan Vegan" (TPV)
has found that customers like having access to a customized web page which
summarizes all of the information pertaining to their particular event.
The company finds it reduces the risk of miscommunication and improves
its image and reputation. The ".html" files in the i-bay's html directory
are based on a template that TPV uses for each customer. Creating each
web site is a straightforward, fill-in-the-blanks process.

TPV has chosen a naming
convention for i-bays that customers can easily remember - first initial,
last name. Because it contains important customer information, only the
site administrator can save files into this i-bay. To prevent others from
accessing the customer's i-bay, a password is required to enter the site.
(TPV created individual passwords and securely provided them to their customers.)

Miles Gabriel has contacted
The Pagan Vegan to cater an art exposition. The Pagan Vegan has created
an i-bay specifically for Mr. Gabriel's account called "mgabriel". Mr.
Gabriel accesses the site with the URL www.tofu-dog.com/mgabriel.
As you can see, Mr. Gabriel has access to a summary of his event information.
He can check at any time to ensure the arrangements are correct. For example,
at midnight tonight he can access his i-bay to show his spouse the design
used for his invitations!

Having a shared network
drive can be very helpful as a way of storing and sharing documents company-wide.
TPV uses an i-bay for a company-wide network drive to hold documents to
which all employees should have access. All employees can read and write
files to this directory.

The i-bay is accessed
via Windows file sharing, AppleTalk or FTP. To access using file sharing,
simply access the server over the network (via Network
Neighborhood) and open the appropriate i-bay .
You will see the files located in the files
directory and can then open them or copy them to your system.

Note

This is only true if the i-bay has been set to allow public access via web or anonymous ftp. If an i-bay is set for no public access via web or anonymous ftp, users connecting to the i-bay through Windows or Macintosh file sharing will simply see the contents of the files directory. However, if the i-bay settings are later changed to allow public access through web or anonymous ftp, users will then see the top-level directory of the i-bay with the three subdirectories of html, files and cgi-bin. The items they were used to seeing before will now be found in the files directory.

As an example, when the staff of The Pagan Vegan goes into their Network
Neighborhood, they double-click on "E-smith-server" as shown in:

They will then see a list of i-bays accessible through Windows file
sharing. When they click on one of them called "sharedfiles", they see the
three folders inside of the i-bay:

When they go inside of files, they will then see
the list of documents provided there:

As you can see in this
example, The Pagan Vegan has several files in this directory for company
use. Providing a centralized location for company documents (such as expense report templates) ensures that everyone always has access
to these documents and uses the most up-to-date version.

The Pagan Vegan has
created an i-bay for its company newsletter / intranet. The company has
found this to be a good way for employees to express themselves and share
information.

In keeping with TPV's
culture, the newsletter is very casual. The company has a high degree of
trust in its employees, and, as a result, employees are given full access
to the contents of the intranet so anyone on staff can revise it. A more
typical company might want the intranet to be created by a particular staff
member and "checked in" by the administrator (write access "administrator
only").

The intranet is, of
course, viewable only from the internal network. No password is required.
To access the intranet, TPV employees use their web browsers to access
the URL www.tofu-dog.com/intranet.

This particular newsletter
was created using a desktop office application called StarOffice (similar
to Microsoft Office). The files were created as typical word processing
documents, saved into ".html" format and then transferred into the html
directory of the "intranet" i-bay using Windows file sharing. Starting with
just a blank document, it took only
about an hour to create the main page and the other pages that make up this
newsletter.

Samson's Organic Farms
delivers fresh produce to The Pagan Vegan every week. Samson's and TPV
use an i-bay to improve the ordering and delivery process. TPV has created
an i-bay for Samson's called "samfarms". It is accessible to the external
Internet but password-protected so that only staff at TPV and Samson's
Farms can read it. Anyone on TPV's local network can write to it.

Here's how the process
works:

When customers hire
The Pagan Vegan to plan events, they need to review a great deal of information
- menu options, catalogues from various vendors for event stationary, table-setting
rentals, etc. Often customers want several days to review it all. TPV has
only a limited number of catalogues for loan, so it decided to provide
customers with access to this information online. To accomplish this, TPV
created a download i-bay, called "menus", where customers can download
the catalogue files themselves and view the contents on their desktop machines.

TPV set the i-bay for
Administrator-only write access, viewable over the entire Internet, with
no password required. A customer accesses the site using the FTP client
in their web browser to login as the i-bay user name by entering the URL
ftp://menus@ftp.tofu-dog.com.
This is what the customer sees:

When the cursor is placed
over a file name, the full name of the file appears. To download a particular
file, the customer simply clicks on the file name. A browser window allows
the customer to select a destination directory for the file on his or her
local hard drive.

For example, in Windows the user would open "Network
Neighborhood". In the Network directory, you will see all machines accessible
to you on your network. The server should be one of
them. If it isn't viewable, you may not be logged onto your network under
the correct name/password (see the section below on this) or your machine may
not be in the same workgroup as the server.

When you click on the
server, you will see all i-bays and directories available to you.
You will also see the Primary directory (which houses the company web page
information). In the example below, Kate Hedges is logged onto her local
network as khedges (her account name) with her correct password. When she
enters the server, she can see all the i-bays (mgabriel, samfarms,
sharedfiles, menus and intranet), as well as her own user directory.

By clicking on her own
user directory, "khedges", she can see all of the work and personal files
she has chosen to store on the server, as shown in the image below.

To use file sharing from a Macintosh computer, you will need to be set
up to use AppleTalk over Ethernet, and to communicate using TCP/IP over
Ethernet.

The first step is to choose your Ethernet adapter (usually "Built-in
Ethernet" or just "Ethernet") from the AppleTalk Control Panel. If
everything is plugged in correctly, the panel should quickly say that no
zones were found. If this takes a while, the network cable or network
card may not be working properly, and you should see an Apple
technician.

To use AppleTalk over TCP/IP it is best that your Mac's network settings
are configured via DHCP. The server provides this
service, but it must be enabled via the server manager.
To enable it on your Mac, choose "DHCP Server" in the TCP/IP
control panel. If the control panel asks for a Client ID, simply type
in any unique title, such as "Design G4" or "Reception".

	Note
	AppleTalk will work without TCP/IP, but will be slower than AppleTalk over TCP/IP.

The next step is to choose a server to connect to via AppleTalk. Click
on the Chooser icon in your Apple Menu to bring up a list of file
servers to connect to.

Double clicking on the server will bring up a list of all the volumes
available for you to connect to, whether or not you have sufficient
privileges to use them. Your screen should now look like the following
picture.

The "Primary" volume is your default area set up by your server for sharing
files and the company web site, while "Home directory" points to the
specific user's own space on the server, viewable only by that user.
While other i-bays may appear, you may not be able to use them, as you
must be a member of the group owning that i-bay to use it.

The highlighted volumes are those you wish to connect to. Any ticked
volumes will attempt to mount every time you boot your Mac. If you wish
to save passwords in a keychain (Mac OS 9.0 or above), you should read
the tutorial available from the help menu on your Mac.

Once you have chosen your volumes to mount, whether or not they are
ticked, a dialog box will appear to allow you to log in.

Use your server user name and password to connect. This screen will
pop up only once, as the information typed in will be used for every
subsequent login. This includes clicking on the Chooser, your server,
and then other volumes to mount them as well.

Your desktop should now have icons for each successful volume, such as
the icons below:

MacOS 8.5 or above

MacOS 7.5 to 8.1

Notice the wire at the bottom of the icon, denoting a network volume.

Clicking on one of these icons should show you a window similar to the
one below. While you should not be able to add files or folders to this
window, you may do so in the files,
html or cgi-bin folders (permissions
allowing).

	Note
	Some programs may not work well if run from the server. Programs such as MYOB (multi-user accounting software) rely on certain specific nuances to share the same file with multiple other Macs. Test your applications with multiple users before relying on them in this situation.

Because the use of webmail can be resource-intensive, the server
ships with webmail disabled by
default. To enable the use of webmail, perform the
following steps:

After you perform these steps, your users should be able to
connect and use webmail.

To use webmail, a user first needs a valid user account
and password on your server. Next, the user opens up a web browser and
points it to your server using an address resembling the
following URL:

     https://www.tofu-dog.com/webmail/

The https
in the URL indicates this connection uses SSL encryption and
provides a secure communication session.

Note

The exact address used in the URL will depend on how you have configured your server. In the example above, www.tofu-dog.com points to the server located at The Pagan Vegan and https indicates that they are using secure communication using SSL encryption. If you choose to provide insecure access, which we do not recommend, the URL would begin with http instead of https. You will need to provide your users with whatever URL will get them to your server.

Note that if your server is behind another firewall, that firewall will
need to allow traffic through on TCP port 443 in order for SSL connections to
take place.

Once connected, a user will immediately be confronted with a login
screen similar to that shown in the screen below.
From this screen you can read the help menu (by clicking on the link for New
User Introduction at the top of the page) or login with your
normal network user ID and password. Note that IMP supports a wide variety of
languages for users for whom English is not their native language. (Or
who have some desire to have menus in a different language!)

Once logged in, you will see your inbox, as shown in screen below.

Let's take a quick tour of the Inbox window.

In the top left corner is a pop-up
menu that shows the list of your available mail folders. In your first
webmail session, the only folder choice will be INBOX. As soon as you
send an e-mail message, a folder called sent-mail will be
created and available in the menu. You can also
create additional mail folders at any time.

In the top center portion of the window is a status message
indicating the folder you are in and the number of new or recent messages
in that folder.

On the left side is a navigation menu
allowing you to compose new messages, modify contacts, create folders, modify preferences
or logout of the webmail system.

In the main part of the window are
the actual messages. Each message has an icon denoting its status at the far
left, the date/time of the message, who it is from, the subject and the size.
Messages may be sorted by clicking on the column heading. You can read a
message simply by clicking on the subject or sender of a specific message. The
envelope/arrow icon that you can see in the status area of the second message
in the image above indicates that this message is new.

We will describe the various functions in greater detail later in this chapter,
but this should be enough to get you started.

Before we discuss the features of webmail, it is important to emphasize
that you must always click on the
Logout menu item when you are finished using webmail. If
you do not do so, anyone else who uses your web browser
on your computer (until you exit your web browser or logout of/shutdown your computer)
will be able to read your messages and send messages from your account.
After a successful logout,
you will see the webmail login screen with a message at the top of
the screen indicating that your logout was successful.

To compose a new message, click on Compose

in the menu on the left. You should see a screen similar to that
below.

At the top of the compose screen, your available options include the ability to spell-check
the message in your language of choice, or to cancel, save a draft or send the message.

If you choose to save a draft, your
message will be saved in a folder called drafts . You may
later retrieve this message by using the popup menu in the upper left corner
to switch to the "drafts" folder.

Below that are the familiar e-mail fields for you to fill out.
At the bottom of the page, the menu of commands is repeated
for your convenience.

To read a message, click on the From
or Subject fields of the message. You should see a
screen similar to the one below.

You now have several options. You can:

By clicking on the Reply button, you will be able
to enter a reply window such as that shown below. Notice that the
original message text is "quoted" with a ">" character in front of it. At
this point, you can type more text or edit existing text, add or delete
recipients, spell-check the message and do anything else that you could do in
a normal compose window. Again, you can choose to cancel the message,
save a draft or send the message.

You can delete a message while reading it, as mentioned previously, or
you can delete a message - or a group of messages - from the Inbox view.

To do so, check the box next to each message you wish to delete.
After that, press the Delete text button directly above or
below the list of messages on the left side. You will now see a trash icon next to the
checkbox and a line through the messages.

As an example, in the image above,
our user (ffrog) wants to delete the second and third messages. He can click
on the checkbox next to each message and then click Delete
. This will produce
a screen such as that below.

If you do not want to see the deleted messages, you have two choices. If you
click on the Hide Deleted text button on
the right side, the messages will be hidden from view, but will still be there
and could be recovered with the Undelete button. If you
choose Expunge, the messages will be
permanently deleted.

The server webmail system provides two means of keeping track of e-mail
addresses. First, you can have your own Contacts list.
Second, you can easily access the company directory that lists all users and groups that have been created.

You can view and edit your contacts through two menu choices. From the
left menu you can choose Contacts . This allows you to view or edit contacts, but does not allow you to add a contact to
an e-mail list. To add a contact, you must open the Contacts window
from the "Contacts" link in a Compose window, as highlighted in the image below.

In either case, you will find yourself viewing a window that looks like
the one below.

If this is the first time you have entered the Contacts window, you will
not see anything next to the "Select" button. Normally, though, you will see
a pop-up menu with all of your contacts in it (as seen in the window above
where "bob <bbass@e-smith.com>" appears). To enter a new contact,
simply type the e-mail address, a "nickname" that will appear in the
Contacts list, and the full name of the person. You must fill out all three
fields. Then click Add Contact.

To update a contact's information, select the user's
name/address from the contacts pop-up menu. The information should
automatically appear in the fields. (If it does not, after selecting the entry from the pop-up menu, press the Select
button next to the menu.) Enter the new information and click Update Contact . In a similar fashion you can delete a
contact by selecting the contact from the pop-up menu and pressing the

Delete Contact button.

As mentioned earlier, if you entered the Contacts window from the link
in the Compose window, the three buttons -
Insert into To:,
Insert into Cc:, and
Insert into Bcc: - will allow you to transfer the contact
information directly into the Compose window.

To search the company directory, use the lower section of the
Contacts window labeled LDAP Search^[6].
You have the ability to search either the entire name field
or just the surname. Enter the text you are searching for in the
entry box and choose how you want to compare the text against the directory.
The default is to search for entries where the name

is the text you enter, which requires an exact match. You may find
it more useful to search for entries where the name
contains the search text. A search with "contains" will find
names where the search text appears somewhere in the
name.

After entering your text and choosing your search options, press
the Start Search button to query the directory. As shown
in the screen below, your results will be returned in a new LDAP
Results section of the same Contacts window. As with the section
at the top of the screen, you choose your entry from the pop-up menu (or press
the Select button if your entry is displayed already)
and the information should appear in the entry box below. Assuming you
entered Contacts from the link in the Compose window, you can now insert this
information into the To, Cc or Bcc lines of the Compose window.

Note
that you also have the option of inserting this entry directly into your Contacts list. If you have a large company directory, you may find this a useful
way of ensuring that frequently used contacts are readily available.

	Note
	Unlike your local Contacts list, you cannot directly update entries that are in the company directory. Instead, those entries must be updated by the system administrator using the Directory panel in the server manager. See the Directory section of Chapter 11 for more information.

By clicking on the Preferences link on the
navigation menu, you can modify preferences for your webmail
session, as shown in the screen below.

You have four preferences you can configure:

When you are done modifying your preferences, press the Save
Preferences button at the bottom of the page.